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IT Support & Helpdesk/System Admin | Waterlily Labs

Location: Wattala, Western Province

Salary Amount: LKR 50, 000 / Monthly

Job Type: Full Time

Experience: 2 Years

Closing Date:

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We're Hiring IT Support & Helpdesk/System Admin

We are seeking an experienced IT Support & Helpdesk/System Admin to join our dynamic IT team. The ideal candidate will have solid experience in managing IT systems, troubleshooting Windows environments, and supporting a range of IT infrastructure needs, including Azure Virtual Machines (VMs), Hyper-V, and general system administration tasks.

If you think you are a suitable candidate, please send your resume to hr@waterlilylabs.com.

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Administrator Hybrid IT & Technology Operations Private Jobs Systems Engineering Technical Support

March 09, 2025

Industrial Systems Engineering | Linea Aqua

Location: Not specified

Salary Amount: Not specified

Job Type: Full Time

Experience: 2 years

Closing Date:

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Hiring for Executive - Industrial Systems Engineering

- Degree/National Diploma in Technology OR General Certificate in Education - Advanced Level with

- Diploma from Institute of Management Services/Diploma in Industrial Engineering (NIBM)

- Qualification in GSD

- At least 2 years’ experience in a similar capacity

- Ability to work in a team and excellent Planning & organizing skills

If interested, hit me up or mail your CV to Thashmiw@lineaaqua.com

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Engineering Hybrid IT & Technology Operations Private Jobs Systems Engineering Technical Support

March 07, 2025

Security Operations Engineer | Dijital Team LK

Location: Remote

Salary Amount: Not specified

Job Type: Full Time

Experience: Not specified

Closing Date:

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The primary role of the Cyber Security Operations Engineer is to deliver exceptional customer service while managing and maintaining our customer environments besides creating documentation around various processes and procedures.

As a Security Operations Engineer this role requires a good range of technical capabilities in line with technologies we manage for our customers as well as the ability to troubleshoot issues.

Responsibilities:

Managing and Administration / Configuration of Security Solutions such as but not limited to any of the following – End Point Security – MS Defender, Trend Micro, CrowdStrike, SIEM – Rapid7, Sentinel, Vulnerability Management – Rapid7, Nessus, Qualys, IAM – CyberArk – Access, PAM, Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security.
Provide 2nd level /03rd level technical support within our agreed SLA agreements.
Adhere to Incident, Security, Problem and Change Management processes as per company/customer standards (ITIL Framework)
Create and maintain technical documentation for company customer environments.
Providing escalated support from service desk teams (escalated end user / NOC support) and customers.
Create knowledgebase articles and process documents.
To provide after hours on-call assistance and/or escalation on a rotating basis as required.
Provide Security Solutions Administration and Incident Response along with driving the Vulnerability Management.
Periodic customer meetings and presentations around operational Activities.
Handling ITSM tools and various documentation repositories such as ServiceNow, Confluence etc.,
Security Monitoring, Incident Response, Threat Management and driving Vulnerability Management Program for Customers.
General Infrastructure and Network awareness.
Working with OS such as Windows, Linux environments and basic Networking.

Requirements:

Demonstrated experience with proven performance within Security Operations.
Experience with Managing and Administration / Configuration of Security Solutions such as but not limited to any of the following – End Point Security, CrowdStrike, SIEM – Rapid7, Vulnerability Management – Rapid7, IAM – CyberArk – Access, PAM.
Experience with Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security.
Knowledge of ASD Essential 8, NIST or any other key security frameworks.
Knowledge in handling ITSM tools and various documentation repositories such as ServiceNow, Confluence etc.,
Experience within Security Monitoring, Incident Response, Threat Management and driving Vulnerability Management Program for Customers.
General Infrastructure and Network awareness.
Security Solutions Implementation, Operational experience
Experience in being able to interact with Customers on regular basis.